Mountainside Inn 209

Mrs.
We were disappointed in the accommodations for the price/fees we paid. The room was to be a "non pet" room. It was quite obvious that a dog had been in the room. I had on black socks one evening and they were COVERED in dog hair. There was also human hair wadded up (as if pulled from a hairbrush) on the green comforter on the bed.

- Anonymous U , Posted: 8/10/2024

Thank you for taking the time to review your stay. I am very sorry to hear about the cleanliness issues you experienced during your stay. That is certainly not the standard we hold and we appreciate you bringing this to our attention. We hope you will give us another chance in the future and we would be happy to ensure you are booked into our pet free building, rather than the pet friendly room you stayed in. - Mountainside Inn Management

- Alpine Lodging staff, Posted:

Great trip, again
Best value in t-ride

- Bob K , Posted: 8/4/2024

Thank you for your kind review! We look forward to welcoming you back! - Mountainside Inn Management

- Alpine Lodging staff, Posted:

Mr
Front staff was amazing.

- Anonymous U , Posted: 6/11/2024

Great place to spend some time in Telluride
The perfect place for spending a few days in Telluride. Stevie, one of the Hotel’s representatives made the check-in process smooth and was knowledgeable on nice places to dine and the surrounding area. Our Room was in great shape, clean and comfortable. Would definitely stay there again

- Anonymous U , Posted: 2/16/2024

Thank you for the great review. Thank you for the kind words regarding the staff and Steevi! We are so pleased you had a great stay!

- Alpine Lodging staff, Posted:

…
Check-in staff was rude. On Saturday night I was awakened to a guest locked out of her room across the hall. She was crying and pounding on the door across from my room. I slept very little that night. I thought a budget room would fine since I just needed a place to sleep but I will pay more in the future for decent parking and a good night’s sleep. But you guys obviously don’t care about how you speak to people. Tourists are just like cattle to you. That’s how I felt.

- Anonymous U , Posted: 10/2/2023

We apologize that you felt like our staff treated you poorly; that is certainly not how we want our guests to feel. After speaking with our team we learned there were several conversations that escalated related to various property rules, but we did not intend to upset your trip. Thank you for your feedback.

- Alpine Lodging staff, Posted:

Wonderful!
Great location! Loved being by the mountain creek and path! Easy walking to shops, restaurants, trails!

- Anonymous U , Posted: 7/19/2023

Thank you for the review, we are so happy you had a great stay! Look forward to your next visit. Mountainside Inn Management

- Alpine Lodging staff, Posted:

Dr
Wel.ll everything worked well. The price is ridiculous...but it is Telluride....so at least here it was less expensive

- Anonymous U , Posted: 6/30/2023

Thank you for the review of Mountainside Inn. We hope to see you on your next vacation! Mountainside Inn Management

- Alpine Lodging staff, Posted:

Mr.
Mountainside Inn is a gem of a place. It’s only about 200 yards to lift 7 and very walkable to Main Street. We walked everywhere and didn’t use our car once while in town. The staff is very friendly and helpful. I would absolutely stay here again.

- Anonymous U , Posted: 3/5/2023

The location is so convenient, and we appreciate the kind words regarding the staff. We look forward to seeing you on your next trip to Telluride and Mountainside Inn. Mountainside Inn Management

- Alpine Lodging staff, Posted:

Amazing location!!!
Amazing location, right next to chair 7 and a beautiful short river walk to Gondola One and historic Telluride with all its amazing food venues. Also, this room #209 has a really nice view of the river. The place is itself is clean, spacious and comfortable with a really nice king size bed, a mini-fridge, microwave and coffee maker. The lobby next door also brews coffee daily and offers complimentary teas/apple ciders/cocoa - a nice touch. Last but not least, the Inn is very dog friendly!

- Anonymous U , Posted: 2/16/2022

Thank you for taking the time to review the Inn. We are so pleased you had a great stay, and we love the units on the riverside! We look forward to your next visit! Mountainside Inn Management

- Alpine Lodging staff, Posted:

Fine place to stay
Nice place to stay. Room was right next to the water and very comfortable and clean.

- Leslie G , Posted: 3/19/2021

You were able to enjoy a riverside unit in the 200 building on the first floor. The river seems to make Telluride 'spectacular. We are pleased you could enjoy it. Thank you for taking the time to review.

- Alpine Lodging staff, Posted:

Overall very nice accommodations
Reservation was easy to make, friendly office staff. Room was clean and bed was comfortable, all essentials for a good nights sleep. Parking was only issue, we have handicap placard and could not park close to building.

- Billy , Posted: 3/19/2021

Thank you for taking the time to review your stay with us at the Mountainside Inn. We are thrilled to hear we provided all the essentials and that you enjoyed your stay! We are quite sorry to hear about the parking issue and hope that we can assist in solving that situation on your next stay. Emily Nolan-Assistant General Manager

- Alpine Lodging staff, Posted:

security breach
Maid entered room sometime before 10 a.m. on July 12 checkout. She removed my personal belongings and set on floor in hallway while she cleaned room. After a walk, I returned to room about 9:45 a.m. to finish packing up and found my stuff outside in hall and not secure. Maid was maybe half through cleaning room. I entered room and showed maid the clock (9:48 a.m.) and she left. She, however, had no way of knowing if this was even my room or not. This represents an unacceptable compromise of security.

- Stephan B , Posted: 3/19/2021

Per the General Manager's direct call to you last week, we have taken corrective action with the Housekeeping staff to ensure this issue does not occur again. Please accept our apology for your breach of personal space as we will continue to improve our staff's performance. Sincerely, Andrew Lucas Assistant General Manager

- Alpine Lodging staff, Posted: