Mountainside Inn 311

Mountainside Inn
Mountainside Inn is a. great place to stay for the. Telluride Blues and Brews Festival. We love the walk to the festival and the. Galloping. Goose lets you off very close. It was great to have the hot tubs this. year. Awesome!!

- Anonymous U , Posted: 9/21/2022

We appreciate the kind words about Mountainside Inn! We are so happy you had a great stay, and we will see you for next year’s Blues and Brews festival! Mountainside Inn Management

- Alpine Lodging staff, Posted:

Not as advertised.
The staff was amazing. The room was well below what we were led to believe. I specifically messaged to ask if there was a kitchen in the unit and was told there was a kitchenette. I specifically asked what was in the kitchenette and was told a mimi-fridge (check) a microwave (check) dishes (NOPE), a two burner cook top stove (NOPE), pots and pans (NOPE) and was told there was no over (also, check). We paid almost $3K for two-twin king, on which one side was broken and sloping, had to go out for breakfast every morning costing an extra $250 for the week and lost $100 in groceries because the room was not as I was told - i.e., no stove top or cookware or dishes. It was clean-ish, but the hotel/condo place doesn't provide maid service during the week, and in fact, there was no maid service on the weekend either. I'm hoping I can get a refund for the lost groceries and breakfasts out because the room didn't have the facilities we were told it would have and we planned accordingly... The staff at the front desk, especially Steevi, were top notch. I'm hoping the hotel can upgrade their descriptions, services, and facilities (rooms, beds, etc...) to match the excellent customer service and friendliness of their staff. But, I probably won't go back there. Once burned....

- Anonymous U , Posted: 9/8/2022

Thank you for the detailed review. We appreciate your kind word for our staff (Steevie) and the efforts she made. We will make the appropriate changes to the description of the unit. We hope to see you again on a future visit to Mountainside Inn. Mountainside Inn Management.

- Alpine Lodging staff, Posted:

No dogs allowed
Your guests that leave little yap dogs in their rooms alone to bark should be sent straight to he'll! How rude

- Anonymous U , Posted: 8/23/2021

We are so sorry to hear that took place. We do have units that do not allow pets so in the future you can request one of those units. You can always contact the front desk and we will be happy to help. Thank you for your feedback. - Mountainside Inn Management

- Alpine Lodging staff, Posted:

Very Clean
Very clean facility, friendly staff, and great location.

- Renata N , Posted: 3/19/2021

Please come back anytime, and we appreciate your review!

- Alpine Lodging staff, Posted:

Good bang for the buck
the right place to stay if just skiing, great location and the most affordable place in Telluride is what you are looking for.If you are traveling with the family, not so much....however the place it pet friendly

- uwe b , Posted: 3/19/2021

Many thanks for staying with us and taking the time to review your experience. We do work to make Mountainside Inn a pleasant experience for everyone. We hope you come back anytime!. Sincerely, Heather White

- Alpine Lodging staff, Posted:

Great place, perfect location
This was a great place to stay and in a perfect location to walk around and see everything! Will definitely try to return in the future. The year-round residents around us were very helpful and kind!

- Paul , Posted: 3/19/2021

We hope you do return in the near future! We are so happy that you loved the location and friendly locals. Thank you for taking the time to review your stay with us! Emily Nolan ~ Assistant General Manager

- Alpine Lodging staff, Posted:

San Miguel Fishing trip
Traveled to Telluride to enjoy the town and do some fishing in the San Miguel. Both activities were great fun as usual and stayed at the Mountainside Inn and they also were wonderful as usual. They welcome our dog and the room , staff, everything was great.

- John , Posted: 3/19/2021

Welcome back to the Mountainside Inn and we're glad to hear that your visit was enjoyable. Hope you caught some fish and we can't wait to host you again! Kind Regards, Lisa Sims-General Manager

- Alpine Lodging staff, Posted:

Loved so much about Mountainside Inn!
We loved nearly nearly everything abut Mountainside Inn-, as noted below- and also proximity to town, trails, grocery store, etc. It was great to be able to walk everywhere and still have a prime parking space during our whole stay. Just a few things that lowered our rating slightly- the sink would not drain well without removing the drain guard (is that what you call the silver piece?) and when I did, I noticed black mold on the inside of the guard. But, I left it out of the sink the rest of the time anyway. The other thing was really more my fault, for asking for additional nights at a time when the Inn was fortunate to have lots of bookings, but the kitchenette unit would have been much more desirable, since we had brought lots of food and wanted to eat in most of the time. I did food prep in the bathroom, but it was pretty tedious and cramped. Actually, we were supposed to stay at Manitou Lodge, which would have been ideal, also since it included a continental breakfast for the same price we were charged, but again, since I requested more nights at a late date, the Lodge lacked availability. We were delighted that a room could be found at Mountainside, and the staff were extremely accommodating t let us extend check out time by a few hours. I really would give our stay an overall rating of 4.75 if that had been available. Thank you very much for the courtesy and opportunity of share feedback.

- Ellen S , Posted: 3/19/2021

Thank you for taking your time to leave a review! We have informed our Maintenance Supervisor about the sink and have corrected the drain. We do offer Kitchenettes for the same price in the summer as the hotel rooms, which is beneficial for guests looking to make meals at home. Give us a call at the front desk so we can best accommodate your needs. (970-728-1950) We hope to see you again at The Mountainside Inn. Sincerely, Andrew Lucas

- Alpine Lodging staff, Posted: